FAQ
Welcome to Carri Ann Couture Our Boutique’s FAQ page! We’re covering our most asked questions.
We’ll answer all your top questions in the list below.
All information regarding sizing, measurements, fit, etc. can be found in the products description underneath each product. If you have further questions, you can DM us on Instagram, Facebook and TikTok. You can also email us @ info@carrianncouture.com
All orders are packed and shipped by 1 - 5 business days. Shipping time for US orders typically takes between 7-10 business days from the time sent from the warehouse.
At Carri Ann Couture, we understand shopping online can be tricky. We offer a simple solution if you decide your order is not perfect.
• We have a 5-day return policy, which means you have 5 days after receiving your item to request a return (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 5 days of submission to qualify for a full refund.
• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
• To start a return, you can contact us at info@carrianncouture.com . If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You're always welcome to contact us for any return question at info@carrianncouture.com .
You're always welcome to contact us for any return question at info@carrianncouture.com .
FOR FULL RETURN POLICY PLEASE CLICK LINK Refund policy – Carri Ann Couture
No, we are an online only boutique. However, we DO have a goal to eventually open a local shop out of Arizona! Y'all will be the first to know when that happens stay tuned on social media and email blasts.
- Short answer is that our best sellers are restocked weekly.
However, shipping time frames make it difficult to provide a specific date of restock. We do offer email notifications when your favorite items return. For each item you wish to be notified about, select your size and enter your email address to be notified when the item has been restocked.
We do not restock sale merchandise. Those items are final sale.
- If you would like to talk to someone on our team, reach out to us with questions today. You can email us at info@carrianncouture.com